CSS's Neighborhood Hygiene Station:A Concept for The Future of Meeting Basic Human Needs

Sept. 15, 2020

What does the future hold for human society? 2020 has been a year of constant change and adaptation for us all. Through all of this, though, a truth remains: human beings have basic needs to sustain life: food, water, shelter, and transportation are essential to support our personal well-being. As more people end up without shelter, how people meet these needs will also change. Society will need to adapt to a new set of environmental and economic realities.


These changes have led CSS to act to help meet the hygiene needs of people without shelter by creating a small-scale, neighborhood hygiene station called The ReBoot Station. Unsheltered people can sign up to get a shower, a nutritious meal, hygiene supplies, new clothes—and then go about living their lives 


The hygiene station is grouped with a Microsite of six Conestoga Huts occupied by people all working toward a higher quality of life for themselves. Three of the seven residents are paid, part-time employees helping with showers and meals. At this point, the ReBoot Station is open for three hours per day, three days a week and provides an average of 50 to 70 showers per week.


I know that providing showers and meals to unsheltered folks is not a new concept and our numbers are low compared to other service providers. So what makes this model project noteworthy? It’s not what it does but how it does it. The big impact comes from the value of smaller, more spread-out hygiene stations combined with Microsite shelters.

Take a tour of the Microsite.


The ReBoot Station is nestled in with neighborhood businesses and shares an alleyway with residential homes. We have received zero official complaints about the project from the nearby business owners and residents, and some have even thanked CSS for making use of the vacant lot. We attribute the lack of negative, intolerant reaction to its small-scale design. 

Here’s how it all works in a nutshell: 


Up to eight people wishing to use the shower wait under a 200-square foot canopy tent outside the hygiene station. There are eight chairs spaced roughly six feet apart. Four people are admitted into the station at a time.


After being admitted, a guest washes their hands and checks in. They can get hygiene supplies (razors, feminine hygiene products, toothpaste & brushes, etc.) or new underwear or socks to go along with getting clean.


While people wait at a tent inside the station for a shower (with four socially distanced chairs), they receive a warm nutritious meal and can go through the donated clothes. 


The shower trailer is on loan from the University Fellowship Church, while we explore the concept of installing a permanent, permitted, durable, campground-style bathroom that would also be ADA accessible. The mobile unit has soap/shampoo dispensers, a private and lockable space to dress, and two standing shower stalls with a single warm temperature setting.


The site has been toured by city officials, representatives from Trillium, CSS donors and supporters, and others. Many support the concept of small-scale, dispersed Microsites with hygiene stations as a strategy to make these basic services more accessible and the sites more compatible with a variety of neighborhoods. 


As our needs continue to grow and change, so will our strategies for working to truly stabilize our community. We need to adapt our community’s infrastructure to help us all weather the storms we must face. We hope our first hygiene station will serve as a model for what should become standard throughout urban areas. In the same way that cities build parks, libraries, and fire stations as core components of good city management, they should recognize the need for shelter and hygiene stations as fundamental responsibilities of good governance. 

This year has taught us that we need to get our heads out of the idea of returning to “business as usual” and start planning for the real challenges ahead. The sooner we make this mental adjustment the sooner we can begin creating supportive infrastructure to meet the basic needs of people in this ongoing housing crisis.

News & Events

To stay connected and learn about upcoming events, subscribe to our quarterly newsletter.


If you are a member of the media who is seeking information or would like to request an interview, contact community@cssoregon.org.


Subscribe to Newsletter
Mon
Tue
Wed
Thu
Fri
Sat
Sun

27

28

29

30

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

1

2

January 22, 2025
Soon after Mark moved into the Skinner Safe Spot Community in 2022 he got a CSS staff job on the maintenance crew. He worked 10–12 hours a week, and his primary responsibility was cleaning up Huts when clients moved out, preparing them for the next occupants. He didn’t have a driver’s license. He had one “many years ago” in California before he became homeless, but then he didn’t have a vehicle and he let his license lapse. He had never had a license in Oregon, where he moved in 2014. So for the maintenance job, he says, “I would commute by way of my bicycle. I carried all the cleaning products and brooms and mops and whatever I needed on my bicycle.” Things went well, and when the maintenance crew was reorganized about six months later, he was offered a new position, at 30 hours a week, in which he would be the primary maintenance person for three communities. It required he drive a CSS vehicle, so the offer was contingent on him having a driver’s license. “My supervisor at the time told me that CSS
January 21, 2025
A CSS Yurt on a rainy cold December afternoon in West Eugene may not be a place you would expect to find two Eugene area bank branch managers enrolling new depositors. Even more remarkable is the effort and journey that brought them there. The story begins earlier this year when Downtown Eugene KeyBank Branch Manager Michelle Khanthanhot reached out to Blake Burrell, CSS Director of Community Impact. What ensued is a focused grassroots effort by Michelle and another KeyBank Eugene Branch Manager Jose Contreras to educate the CSS community about financial health and planning. “For KeyBank it is important that we are involved in our community,” says Michelle. “Blake and I connected and it has just kind of evolved in the last 6 months.”
January 20, 2025
Community Supported Shelters is thrilled to share news of the incredible support we received from our community partners in 2024. These grants have allowed us to expand our programs, enhance our services, and make a meaningful difference for the individuals we serve. Here are the highlights:
January 14, 2025
Robert hadn’t seen his brother Dan in 17 years. “I’ve been looking for him. I hadn’t had any luck and, honestly, I didn’t think he was still around.” But when Robert moved from one CSS community to the Micro-Mission Community in mid-September, he saw a face he knew. “Oh my God, it’s my long lost brother,” he said. And they gave each other a big bear hug. Dan, 56, has been in CSS Safe Spots for two years and Robert, 59, about a year. Eugene natives, they have both dealt with many difficult challenges. But, thanks to CSS, they have been reunited in a safe place and will help each other build more stable lives. “It was meant to be,” Dan says.
November 1, 2024
This past summer, the leadership team at Community Supported Shelters took a powerful step forward in advocating for alternative shelter solutions by attending the National Alliance to End Homelessness (NAEH) conference in Washington, D.C. The team joined thousands of advocates, policymakers, and service providers nationwide to share best practices, exchange ideas, and drive critical discussions on addressing homelessness with innovative, community-centered approaches.
October 31, 2024
The last time Shaggy (given name Steve) got a haircut was right before he moved into the CSS Lot 9 Community about two years ago. His hair was long and he’d been sleeping under the Harlow Street Bridge between Eugene and Springfield and he wanted to make sure he didn’t bring any lice or other parasites into the community. He shaved it all off.
October 30, 2024
Since August, residents of the 14 CSS Communities in Eugene have seen a white van and new faces arrive on site during Tuesday group meetings. HIV Alliance is a Eugene-based nonprofit focused on supporting people with HIV/AIDS, Hepatitis C, and other sexually transmitted diseases—and actively promoting prevention through testing and education.
October 29, 2024
In partnership with The League of Women Voters of Lane County (LWVLC), CSS is making significant strides in expanding voter registration outreach to unhoused individuals in our community. Historically, unhoused individuals have faced numerous barriers to voter registration and participation including lack of a permanent address, identification issues, lack of information on candidates and issues, and limited access to information about the voting process.
July 23, 2024
On Friday, August 2, 2024, art created by CSS community members and staff will be featured on Eugene’s First Friday Art Walk in an exhibition titled “Community is Key” at the Oregon Supported Living Programs Arts and Culture Center (110 East 11th Avenue, Eugene). The exhibition, which opened on the First Friday Art Walk on July 5, is the culmination of a partnership between CSS and OSLP that began almost magically on a rainy day last Fall.
July 22, 2024
We are delighted to bring you the Summer edition of our shelter program's newsletter. A special welcome to our new friends from the National Alliance to End Homelessness Conference in D.C. For those receiving our newsletter for the first time, our mission is to support the unhoused in rebuilding their lives through intentional community. We seek to provide not only a safe haven for those experiencing homelessness but also a nurturing community that fosters growth, dignity, and hope.
Show More
Share by: