Director's Letter: Shared Leadership

By Heather Quaas-Annsa

We are delighted to bring you the Summer edition of our shelter program's newsletter. A special welcome to our new friends from the National Alliance to End Homelessness Conference in D.C. For those receiving our newsletter for the first time, our mission is to support the unhoused in rebuilding their lives through intentional community. We seek to provide not only a safe haven for those experiencing homelessness but also a nurturing community that fosters growth, dignity, and hope.


Community is at the core of our organization, and we embody that commitment at the highest leadership level here at CSS through our shared executive leadership team. The Nonprofit Association of Oregon invited the three CSS co-executive directors to present a panel at the recent Flourishing Oregon Conference that explored alternative leadership models' benefits, challenges, and successes.


Shared leadership is distributing leadership responsibilities across a group rather than placing the burden on a single individual. This model fosters collaboration, inclusivity, and collective ownership of our mission and goals. The benefits of a leadership team are many – lower rates of burnout, more minds tackling challenging issues, and mutual support for the complex and good work we do. Adding alignment and structure to these relationships makes them more successful. By leveraging our community's diverse strengths and perspectives—staff, volunteers, and clients alike—we can create innovative solutions, enhance our decision-making processes, and build a more resilient and cohesive environment.

At CSS, shared leadership helps to create an environment that inspires a culture where everyone has a voice. We encourage our clients to participate in community meetings, where their insights and experiences inform our policies and programs. Our dedicated staff members collaborate closely across departments, sharing responsibilities and supporting one another to ensure that our services are effective, compassionate, and responsive to the needs of those we serve.


We believe that by empowering each community member to participate, we can unlock the full potential of our collective efforts. This approach not only improves the day-to-day operations of our shelters but also helps individuals develop valuable skills and a sense of agency, which are critical for their journey toward stability and independence.


Thank you for your continued support and for joining our community. Together, we are making a meaningful impact and paving the way for a brighter future.


With gratitude,


Heather Quaas-Annsa, Director of Philanthropy

Blake Burrell, Director of Community Impact

Tabitha Eck, Director of Operations


You Gotta Nourish to Flourish

Your support makes a huge difference. Thanks to you, we can continue nurturing communities that foster growth, dignity, and hope.


All donations to the brand new CSS Nourish Fund will be directed toward nourishing the lives of unhoused individuals through open art studio classes, music lessons, peer-led support groups, employment prep, and more. 

Give to the Nourish Fund

News & Events

To stay connected to CSS, subscribe to our quarterly newsletter. If you are a member of the media who is seeking info, contact community@cssoregon.org.

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August 6, 2026
White Bird Clinic launched a new mobile medical clinic in partnership with Community Supported Shelters, bringing health care directly to unhoused patients.
August 5, 2026
Ending homelessness takes community. Every person who finds shelter, secures housing, or starts a new job does so because people choose to be part of the solution.
August 4, 2026
Sustainability has always been at the core of CSS’s mission to provide “practical, ecologically aware solutions that restore dignity and make a lasting impact.”
August 3, 2026
A couple of years ago, Jennifer Yeh was looking for nonprofit work that makes a difference locally. “I don’t know what could fit that more than CSS,” she says.
August 2, 2026
"I witness moments of kindness every day at CSS," says Davia Thomas, 22. Davia, who has been volunteering with CSS since October 2025, helps out at the front desk.
August 1, 2026
Thank you to our construction and design team for turning a vision into reality. You created an office space that will serve our community for years to come.
July 23, 2026
Gratitude for our dedicated volunteers and donors for the donations, support, and care. We could not do it without you!
July 22, 2026
We don't operate Nightingale with a designated site host or shelter manager. The governance of our community is largely influenced by principles of sociocracy.
July 21, 2026
“Nightingale gave me the stability to become someone who could help others do the same," says Candace, who became CSS staff after graduating from Workforce. 
July 20, 2026
CSS added internet infrastructure in 2026. Community members can now use wi-fi to stay connected with family and services and search for housing and employment.
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