Mark Story: Mr. Firewood

Jan. 15, 2023

Mark Story is a busy guy. The kind of guy who will tell you that “he likes to get things done.” The kind of guy who believes that everyone deserves to be treated with respect. Just the kind of guy who would eventually become an important CSS volunteer focused on developing a sustainable model for a critical CSS resource: firewood.


About ten years ago, Mark and his wife Judy were living in Oslo, Norway, where he managed a team of international software developers. They decided to move back to the U.S. and, having learned about Eugene from a co-worker, packed up and relocated sight unseen and continued his software career. The early morning phone meetings with international teams soon took its toll and eventually he decided to quit. His college degree from Vermont was in education, and he eventually began substitute teaching in local schools. 


Having family members with mental illness makes Mark and Judy acutely aware of the fragility of that population, who constitute a significant portion of the unhoused community. In addition to his teaching, Mark and Judy began to visit various homeless camps in the West Eugene area, where they offered to pick up and haul trash in his pickup. He eventually acquired a dumping trailer and continued visiting camps during the weekends, picking up trash and even preparing and serving weekend brunch from the back of his truck.


When COVID emerged in 2020 everything changed. Schools closed and Mark lost his substitute job. And, due to potential COVID risks, he stopped visiting camps. But doing nothing was not an option. Mark had some experience in the firewood business from work he had done in Vermont, so he decided to start that line of work in Eugene. “When we first began, we were delivering cart loads of wood,” Mark recalls. Over time, his production grew to hundreds of cords of wood. 


The Huts that CSS provides to its community residents provide a dry, safe, and secure space. They are not wired for electricity and the heat source for each of the 14 sites is provided in the community areas by a wood burning stove. It is estimated that CSS sites require about 70-90 cords of firewood annually. Sourcing wood is a critical task. 


Heather Quaas-Annsa, Director of Philanthropy at CSS, saw Mark’s Facebook ad last October and decided to reach out to him. Mark recalls receiving the call. “I spoke to Heather on a Monday and by Friday we had delivered five cords of wood,” he remembers. Mark wanted to do more. He and Heather began talking about the firewood needs at CSS over the winter months. In addition to providing wood directly from his own wood lot, Mark began assisting CSS in acquiring additional wood from homeowners and arborists that would otherwise have been disposed of, sometimes picking up and delivering wood with his own trailer.

Mark also has volunteered his time to assist CSS in creating and training a team to process the bulk wood into firewood at the CSS Eugene Mission wood facility. He is especially focused on training for the safe use and maintenance of equipment like chain saws. Groups from each CSS community meet weekly at the Mission site to cut, split, and store wood for seasoning.  Mark’s training will not only make these work groups safer but also more efficient. “We are incredibly grateful that he’s willing to dedicate his time and energy to our organization,” Heather acknowledges.


These days Mark is still a very busy guy. He is back to full-time substitute teaching during the week while managing his firewood business with his son. And he continues to be focused on doing his part to assist those at-risk members of our community. “How do we treat people who are less fortunate?” he asks. And then answers his own question. “By providing safety and dignity.”   

Editor’s Note: CSS is again building capacity to collect firewood from people’s wood lots. We can once again get crews out to wood lots to collect downed wood to supply firewood for the camps.


If you have firewood for pickup (including downed wood for collection), please contact headquarters by calling 541-683-0836 Monday through Friday between 1 pm and 4 pm.

News & Events

To stay connected and learn about upcoming events, subscribe to our quarterly newsletter.


If you are a member of the media who is seeking information or would like to request an interview, contact community@cssoregon.org.


Subscribe to Newsletter
Mon
Tue
Wed
Thu
Fri
Sat
Sun

27

28

29

30

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

1

2

January 22, 2025
Soon after Mark moved into the Skinner Safe Spot Community in 2022 he got a CSS staff job on the maintenance crew. He worked 10–12 hours a week, and his primary responsibility was cleaning up Huts when clients moved out, preparing them for the next occupants. He didn’t have a driver’s license. He had one “many years ago” in California before he became homeless, but then he didn’t have a vehicle and he let his license lapse. He had never had a license in Oregon, where he moved in 2014. So for the maintenance job, he says, “I would commute by way of my bicycle. I carried all the cleaning products and brooms and mops and whatever I needed on my bicycle.” Things went well, and when the maintenance crew was reorganized about six months later, he was offered a new position, at 30 hours a week, in which he would be the primary maintenance person for three communities. It required he drive a CSS vehicle, so the offer was contingent on him having a driver’s license. “My supervisor at the time told me that CSS
January 21, 2025
A CSS Yurt on a rainy cold December afternoon in West Eugene may not be a place you would expect to find two Eugene area bank branch managers enrolling new depositors. Even more remarkable is the effort and journey that brought them there. The story begins earlier this year when Downtown Eugene KeyBank Branch Manager Michelle Khanthanhot reached out to Blake Burrell, CSS Director of Community Impact. What ensued is a focused grassroots effort by Michelle and another KeyBank Eugene Branch Manager Jose Contreras to educate the CSS community about financial health and planning. “For KeyBank it is important that we are involved in our community,” says Michelle. “Blake and I connected and it has just kind of evolved in the last 6 months.”
January 20, 2025
Community Supported Shelters is thrilled to share news of the incredible support we received from our community partners in 2024. These grants have allowed us to expand our programs, enhance our services, and make a meaningful difference for the individuals we serve. Here are the highlights:
January 14, 2025
Robert hadn’t seen his brother Dan in 17 years. “I’ve been looking for him. I hadn’t had any luck and, honestly, I didn’t think he was still around.” But when Robert moved from one CSS community to the Micro-Mission Community in mid-September, he saw a face he knew. “Oh my God, it’s my long lost brother,” he said. And they gave each other a big bear hug. Dan, 56, has been in CSS Safe Spots for two years and Robert, 59, about a year. Eugene natives, they have both dealt with many difficult challenges. But, thanks to CSS, they have been reunited in a safe place and will help each other build more stable lives. “It was meant to be,” Dan says.
November 1, 2024
This past summer, the leadership team at Community Supported Shelters took a powerful step forward in advocating for alternative shelter solutions by attending the National Alliance to End Homelessness (NAEH) conference in Washington, D.C. The team joined thousands of advocates, policymakers, and service providers nationwide to share best practices, exchange ideas, and drive critical discussions on addressing homelessness with innovative, community-centered approaches.
October 31, 2024
The last time Shaggy (given name Steve) got a haircut was right before he moved into the CSS Lot 9 Community about two years ago. His hair was long and he’d been sleeping under the Harlow Street Bridge between Eugene and Springfield and he wanted to make sure he didn’t bring any lice or other parasites into the community. He shaved it all off.
October 30, 2024
Since August, residents of the 14 CSS Communities in Eugene have seen a white van and new faces arrive on site during Tuesday group meetings. HIV Alliance is a Eugene-based nonprofit focused on supporting people with HIV/AIDS, Hepatitis C, and other sexually transmitted diseases—and actively promoting prevention through testing and education.
October 29, 2024
In partnership with The League of Women Voters of Lane County (LWVLC), CSS is making significant strides in expanding voter registration outreach to unhoused individuals in our community. Historically, unhoused individuals have faced numerous barriers to voter registration and participation including lack of a permanent address, identification issues, lack of information on candidates and issues, and limited access to information about the voting process.
July 23, 2024
On Friday, August 2, 2024, art created by CSS community members and staff will be featured on Eugene’s First Friday Art Walk in an exhibition titled “Community is Key” at the Oregon Supported Living Programs Arts and Culture Center (110 East 11th Avenue, Eugene). The exhibition, which opened on the First Friday Art Walk on July 5, is the culmination of a partnership between CSS and OSLP that began almost magically on a rainy day last Fall.
July 22, 2024
We are delighted to bring you the Summer edition of our shelter program's newsletter. A special welcome to our new friends from the National Alliance to End Homelessness Conference in D.C. For those receiving our newsletter for the first time, our mission is to support the unhoused in rebuilding their lives through intentional community. We seek to provide not only a safe haven for those experiencing homelessness but also a nurturing community that fosters growth, dignity, and hope.
Show More
Share by: