Volunteer Spotlight: Sandy and Percy

For the past several months, a couple of long-time donors to Community Supported Shelters have joined us for two hours a week at our main office to do whatever needs doing. 


While this may sound like a modest amount of time, Sandy and Percy’s consistent, constructive, and upbeat engagement demonstrates a truth that is often overlooked: big issues can be meaningfully addressed in small increments of time.


Percy and Sandy are the Swiss Army knife of CSS volunteers, meeting whatever need we might have, and helping us address projects that our staff just can’t get to during the regular course of the week. So far, these two have helped us to create and organize files, address envelopes, or drive to local businesses asking for silent auction donations.


These two perform folk music as the Cypress Home Duo, and shared their formidable musical skills by accompaning the CSS Songbirds at our 2024 CSS Annual Celebration. 


Sandy holds a Master’s Degree in Music from University of Oregon and has spent her career working as a freelance musician, playing for the Eugene Opera, Eugene Symphony, and the Bach Festival among others. Percy is a visual artist, sold candles as a vendor in the first seven seasons of the Saturday Market and Oregon Country Fair, and spent 16 years at the University of Oregon as the graphic artist for the Computer Sciences Department magazine,
The Computing Teacher.


“Driving around town and seeing what’s going on, you want to do something tangible,” Sandy said, explaining her desire to volunteer with CSS. “It’s easy to say ‘too big’ or ‘too small’ so you do nothing. But action is the antidote to despair. We’re grateful to have an organization doing things for the unhoused.” 


Sandy has been active in volunteering through the years but wanted to find an opportunity to volunteer with Percy. The couple attended the annual dinner celebrating CSS’s 10-year anniversary last year, and that experience inspired them to step up their involvement with the organization.


Percy and Sandy describe volunteering together as “enriching” and say that combining their efforts has brought a level of efficiency that they would lack as individuals. Percy “enjoyed the office stuff” working together to audit client files saying that it was “easy and fun.” With a commitment of two hours a week as volunteers who are game to help wherever we need it most, what they do for CSS changes from week to week. Next up is organizing the storage space behind our navigation office. 


They say that seeing the operations from the inside of CSS was illuminating to them as donors. “Oh yeah!” they both agreed. “There are a lot of balls in the air, a lot going on” in the controlled chaos of our main office where every space is leveraged to help us provide shelter and services to our unhoused clients. 


Behind the scenes, Sandy and Percy have looked inside our “welcome totes” to see the sheets, solar lights, water bottle, and sleeping bag that greets each new community member when they move into a Hut. These totes are stacked next to a row of new Hut walls waiting for installation, just on the other side of the shelf where food boxes are assembled to go out to our communities during the week.


In the controlled chaos of the reception area, kitchen, navigation office, shop, and supply area, “everyone was nice and we felt welcome and appreciated,” said Sandy. Percy agreed, saying that volunteering with CSS has proven to be a great way to educate themselves about the subject of homelessness.

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April 15, 2025
In a September 2023 interview, Sabrina, who had been in a CSS Hut for about two years, said, “It's been well over 10 years since I've had a job, because my drug habit has caused me to be homeless.”
April 14, 2025
Spring is a season of renewal—and at Community Supported Shelters, it’s arriving alongside some significant and hopeful changes. I’m writing today to share updates about our growth as an organization, exciting developments in local policy, and a special event we hope you'll join us for.
April 13, 2025
If you have the opportunity to meet Harley and discuss her job at CSS as a Community Facilitator, you will be impressed. She is confident, thoughtful, and compassionate about the work she does to improve the lives of her clients and help move them on a path to sustainability. But you have the feeling there is something else. And when you learn about her story you understand there is more. Way more.
April 12, 2025
Meet Crystal, one of our newest CSS volunteers. Crystal has quickly become a welcoming presence at our Access Center, generously donating her time once a week to support staff and clients with a smile.
April 11, 2025
Little by little for ten months, St. Mary's Episcopal Church Congregation collected cans and bottles. And now, those small BottleDrop deposits have provided a big return: shelter for the unhoused. Recently, St. Mary's donated $3,000 to CSS and adopted their FOURTH Conestoga Hut! St. Mary’s has been a long-time supporter of CSS. They hosted our first ever Annual Celebration back in 2014. We’re beyond grateful for their decade of support!
January 22, 2025
Soon after Mark moved into the Skinner Safe Spot Community in 2022 he got a CSS staff job on the maintenance crew. He worked 10–12 hours a week, and his primary responsibility was cleaning up Huts when clients moved out, preparing them for the next occupants. He didn’t have a driver’s license. He had one “many years ago” in California before he became homeless, but then he didn’t have a vehicle and he let his license lapse. He had never had a license in Oregon, where he moved in 2014. So for the maintenance job, he says, “I would commute by way of my bicycle. I carried all the cleaning products and brooms and mops and whatever I needed on my bicycle.” Things went well, and when the maintenance crew was reorganized about six months later, he was offered a new position, at 30 hours a week, in which he would be the primary maintenance person for three communities. It required he drive a CSS vehicle, so the offer was contingent on him having a driver’s license. “My supervisor at the time told me that CSS
January 21, 2025
A CSS Yurt on a rainy cold December afternoon in West Eugene may not be a place you would expect to find two Eugene area bank branch managers enrolling new depositors. Even more remarkable is the effort and journey that brought them there. The story begins earlier this year when Downtown Eugene KeyBank Branch Manager Michelle Khanthanhot reached out to Blake Burrell, CSS Director of Community Impact. What ensued is a focused grassroots effort by Michelle and another KeyBank Eugene Branch Manager Jose Contreras to educate the CSS community about financial health and planning. “For KeyBank it is important that we are involved in our community,” says Michelle. “Blake and I connected and it has just kind of evolved in the last 6 months.”
January 20, 2025
Community Supported Shelters is thrilled to share news of the incredible support we received from our community partners in 2024. These grants have allowed us to expand our programs, enhance our services, and make a meaningful difference for the individuals we serve. Here are the highlights:
January 14, 2025
Robert hadn’t seen his brother Dan in 17 years. “I’ve been looking for him. I hadn’t had any luck and, honestly, I didn’t think he was still around.” But when Robert moved from one CSS community to the Micro-Mission Community in mid-September, he saw a face he knew. “Oh my God, it’s my long lost brother,” he said. And they gave each other a big bear hug. Dan, 56, has been in CSS Safe Spots for two years and Robert, 59, about a year. Eugene natives, they have both dealt with many difficult challenges. But, thanks to CSS, they have been reunited in a safe place and will help each other build more stable lives. “It was meant to be,” Dan says.
November 1, 2024
This past summer, the leadership team at Community Supported Shelters took a powerful step forward in advocating for alternative shelter solutions by attending the National Alliance to End Homelessness (NAEH) conference in Washington, D.C. The team joined thousands of advocates, policymakers, and service providers nationwide to share best practices, exchange ideas, and drive critical discussions on addressing homelessness with innovative, community-centered approaches.
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